Rakin is especially talented in website management and solved several insoluble problems for my site. The best things about him are: (1) personal touch - he listens and really focuses on what you want, need and feel. (2) a researcher - Rakin does not pretend he knows everything and, most importantly, he does not pretend he knows when he doesn't. But he will get on the internet and research the options. I use him because he can find the ones I do not find and I am a crack researcher (on social science, not on computers)! (3) persistent - if you are not satisfied with his solution, he doesn't get sick of you: he gets busy. He keeps at it, showing you options, until you are satisfied. In short, I commend Rakin to you as your computer consultant without hesitation because he has helped me so much.